en español

THE Y FOR

SOCIAL RESPONSIBILITY

We focus our work in three key areas, because nurturing the potential of kids, helping people live healthier, and supporting our neighbors are fundamental to strengthening communities.

CHILDCARE RESOURCE SERVICE • CHILD CARE • POLICIES
PARENT COMPLAINTS
Child Care

Parent or Guardian Complaints

Child care providers can call our referral line at 1-800-481-2151 to speak to our staff regarding complaints of suspected child abuse against a parent/guardian or family member.

Individuals are advised to call the Child Abuse Hotline at 858-560-2191 to file a report. Our staff will:

  • Document the call
  • Notify the Resource and Referral Department Head
  • Follow up with the Child Abuse Hotline within two business days to verify a complaint was made
If a complaint has not been made to the Child Abuse Hotline, our staff will follow up with the Child Abuse Hotline as needed.